Eligible NAB cards
Your personal NAB Premium, Platinum or Signature credit card, or NAB Platinum Visa Debit card, includes the benefits of six complimentary insurances when you’ve made an eligible purchase.
The below is a summary only. Terms, conditions, limits and exclusion apply. For the full list of benefits and any limits and excesses that apply, please read the NAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB), opens in new window.
- International travel insurance
- Interstate flightinconvenience insurance
- Rental vehicle excess in Australia insurance
- Transit accident insurance
- Purchase protection insurance
- Extended warranty insurance
Important COVID-19 update
From 30 June 2022, cover may be available under selected benefits of the International Travel Insurance section. Please note that there are terms, conditions, limits and exclusions that apply. See the NAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB)for eligibility details and for more information about epidemics and pandemic coverage (such as COVID-19), please read the Allianz Global Assistance FAQ.
International travel insurance*
To be eligible, you’ll need to charge at least $500 of your prepaid travel costs to the accountholder’s card account and be aged under 91 years at the date you depart on your journey. You can access the full list of the eligibility criteria and check your eligibility prior to beginning your journey via the online eligibility portal, opens in new window or by reviewing the NAB Card Insurance Policy Information Booklet dated 30 June2022 (PDF, 604KB).
Who may be covered?
You, your spouse and your dependants travelling with you.
What may be covered
For the full list of benefits and any limits and excesses that apply, please read theNAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB), opens in new window.
Among other things, the policy booklet explains that the benefit limits which are available to you if you’re aged 76 to under 91 years on the date you depart for your trip are different to benefit limits that are available if you’re under 76 on the date you depart for your trip.
Examples of what this is designed to cover for eligible customers includes:
Aged under 76 years:
- overseas emergency assistance, medical and dental expenses
- accidental death and loss of income
- cancellation
- travel delay and alternative transport expenses
- kidnap and ransom
- luggage and luggage delay
- rental vehicle damage or theft and return of rental vehicle
- personal liability
Aged between 76 to under 91 years:
- accidental death
- cancellation
- travel delay and alternative transport expenses
- kidnap and ransom
- luggage and luggage delay
- rental vehicle damage or theft and return of rental vehicle
- personal liability
Epidemic and pandemic cover (such as COVID-19)
If, during the period of cover available, you (including your spouse and/or dependants who are eligible for cover) are positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, such as COVID-19, cover may be available to you under the following sections:
1.1 Overseas Emergency Assistance
1.2 Overseas Emergency Medical
1.4 Medical Evacuation & Repatriation
2.1 Cancellation
3.1 Additional Expenses
If your travel companion is positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, such as COVID-19, which impacts your journey, cover may be available to you under the following sections:
2.1 Cancellation
3.1 Additional Expenses
Terms, conditions, limits, and exclusions apply. Please read the NAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB), opens in new window, including Part D – General Exclusions and the exclusions set out in each of the above sections.
Not covered
For the full list of benefits and any limits and excesses that apply, please read theNAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB), opens in new window.
Examples of what’s not covered include claims arising directly or indirectly because of:
- any pre-existing medical condition of any person including you, your travel companion or a relative
- the birth of a child, unless arising from an injury or sickness (unless otherwise excluded, a pregnancy related sickness is covered up to and including 26 weeks gestation)
- you participating in any dangerous activities or exposing yourself to danger unless in an attempt to save a human life.
Interstate flight inconvenience insurance*
Designed to cover cancellation, flight delay, lost and delayed luggage and funeral expenses.
What you need to know
To be eligible, the entire cost of the return interstate flight must be charged to the accountholder’s card account prior to commencing the trip, and you are under 91 years at the date of departure.
Who’s covered?
You, your spouse and your dependants that are travelling with you.
What's covered
For the full list of benefits and any limits and excesses that apply, please read theNAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB), opens in new window.
Examples of what this is designed to cover include:
- cancellation
- flight delay
- luggage and luggage delay
- funeral expenses as a result of accidental death.
What's not covered
For the full list of benefits and any limits and excesses that apply, please read theNAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB), opens in new window.
Examples of what’s not covered include claims arising directly or indirectly because of:
- travelling against medical advice
- you participating in any dangerous activities or exposing yourself to danger unless in an attempt to save a human life.
Rental vehicle excess in Australia insurance*
Designed to cover you if your rental vehicle is damaged or stolen.
What you need to know
To be eligible, the entire payment for the vehicle rental is charged to the accountholder’s card account.
Who’s covered?
Cardholders are eligible if the entire payment for the vehicle rental was charged to the accountholder’s card account.
What's covered
This insurance covers the lesser of, the amount you are liable for under the rental agreement or property damage for which you are liable up to $5,000.
Not covered
For the full list of benefits and any limits and excesses that apply, please read theNAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB), opens in new window.
Examples of what’s not covered include:
- using the rental vehicle in breach of the rental agreement or from you using the rental vehicle without a licence.
Transit accident insurance*
Insurance designed to cover you in case of serious injury while travelling.
What you need to know
To be eligible, you’ll need to paythe transport costs in full to the accountholder’s card account before leaving home.
Who’s covered?
You, your spouse and your dependants that are travelling with you, provided the entire fare for their trip was charged to the accountholder’s card account before leaving home.
What's covered
For the full list of benefits and any limits and excesses that apply, please read theNAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB), opens in new window.
Examples of what this is designed to cover include:
- loss of life
- loss of both hands or both feet
- loss of one hand and one foot
- loss of the entire sight of both eyes
- loss of the entire sight of one eye and one hand or foot
- loss of one hand or one foot
- loss of entire sight of one eye.
Subject to any terms, conditions, limits and exclusions, we may pay if that loss is sustained while riding, boarding or alighting as a fare paying passenger of a licensed aeroplane, tourist bus, train or ferry. We’ll also pay if that loss is sustained while riding, boarding or alighting as a passenger (not as a pilot, driver or crew member) of a licensed taxi or bus provided the passenger was travelling to or from an international or overseas departure port.
Not covered
For the full list of benefits and any limits and excesses that apply, please read theNAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB), opens in new window.
Examples of what’s not covered include claims arising directly or indirectly because of:
- death or injury arising out of war, suicide or intentional self-harm
- claims arising directly or indirectly from loss caused by or connected in any way with an illegal act of you or any person acting on your behalf
- you booking or taking travel against medical advice.
Purchase protection insurance*
Designed to cover you if your item is stolen, accidentally damaged or permanently lost.
What you need to know
For loss or theft of, or accidental damage to new covered items anywhere in the world,for 3 months from the date you take possession of the covered item.
Who’s covered?
Cardholders are eligible for covered items purchased anywhere in the world or purchased as a gift and given to any permanent Australian resident, provided the entire purchase price of the covered item is charged to the accountholder’s card account.
What's covered
For the full list of benefits and any limits and excesses that apply, please read theNAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB), opens in new window.
The maximum sum insured is:
- the purchase price of the item up to $5000; and
- maximum total limit for all claims is $200,000 in any 12-month period per card account.
Not covered
For the full list of benefits and any limits and excesses that apply, please read theNAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB), opens in new window.
Examples of what’s not covered include:
- cover for loss or damage arising from flood, earthquakes, wear and tear, fraud or illegal acts
- cover for items left unsupervised in a public place, or in an unlocked motor vehicle, or in an unattended motor vehicle overnight.
Extended warranty insurance*
Extending original warranty for up to 12 months on eligible products.
What you need to know
To be eligible, the cardholder must charge the entire purchase price of the covered product to the accountholder’s card account.
What's covered
For the full list of benefits and any limits and excesses that apply, please read theNAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB), opens in new window.
Examples of what this is designed to cover include:
- A 12-month manufacturer’s warranty period is extended for an additional 12 months.
- A five year manufacturer’s warranty period is extended for an additional 12 months.
Not covered
For the full list of benefits and any limits and excesses that apply, please read theNAB Card Insurance Policy Information Booklet Effective 30 June 2022 (PDF, 604KB), opens in new window.
Examples of what’s not covered include:
- items with a purchase price more than $10,000 (AUD)
- items where the original warranty is greater than five years
- any illegal act committed by you or any person acting on your behalf.
How do I make a claim or an enquiry?
Email our insurance provider Allianz Global Assistance atcardclaims@allianz-assistance.com.au.
For claims relating to International Travel Insurance, you can submit your online claim, opens in new window.
For claims relating to any other type of cover (including Interstate Flight Inconvenience Insurance), please contact our team.
Call us within Australia
Monday to Friday, 8:30am to 5:00pm (AEST/ADST)
1800 187 025
Emergency assistance is available 24 hours 7 days
Calls from mobiles, public telephones or hotel rooms may attract additional charges.
Call us from overseas
Monday to Friday, 8:30am to 5:00pm (AEST/ADST)
+61 7 3305 7499
Emergency assistance is available 24 hours 7 days
Calls from mobile, public telephones or hotel rooms may attract additional charges.
*Eligibility criteria, terms, conditions, limits and exclusions are set out in the relevant NAB card insurance policy information booklets.
FAQs
Is CPP card protection worth it? ›
Protection of your wallet and credit cards are fringe benefits at best. With a CPP, the contents of your wallet are the top priority. In conclusion, you might want to take a CPP over and above your travel insurance plan for complete peace of mind during a trip.
Is it worth getting credit card insurance? ›If you have a large amount of debt that you're working to pay down, it may not be a bad idea to have credit card protection insurance. In case of emergency, it would allow you to suspend your credit card payments for a time and prioritize debt that can't be suspended.
Why do I need credit card insurance? ›Credit Card Insurance can help you cover your credit card repayments when injury, illness or involuntary unemployment means you can't. And if the worst should happen and you pass away, Credit Card Insurance can pay off the balance of your credit card – so your loved ones won't be left with your debt.
What does credit card insurance mean? ›Credit card insurance is coverage for situations in which someone fraudulently uses your credit card. Credit card insurance covers you for losses incurred if your credit card is lost or stolen.
Is CPP plan useful? ›CPP helps protect your cards against the risk of loss, fraud, and damages. Card protection plans also offer other useful features. This includes blocking your card with a phone call, emergency travel assistance, and more. Here is a detailed look at all the benefits that CPP has to offer.
Can you cancel credit card protection plan? ›You can cancel credit card balance insurance at any time. Check your certificate of insurance for the steps to take. Usually you need to contact the insurance company. Keep in mind that the insurance company is often a different company than the financial institution that issued your credit card.
What is the golden rule of credit cards? ›Only have a credit card if you pay in full each month.
This is the single most important rule of credit cards. Your best financial move is to repay your credit card balance in full each month. Otherwise, you will be subject to high interest charges.
Purchase protection on your credit card implies that items purchased using the card are insured in case the items are damaged or misplaced due to fire or theft. Purchase protection on credit cards are offered up to a value of Rs. 50,000 that can be claimed within 180 days from the day the items were purchased.
Does getting insurance quotes lower your credit score? ›It is true that insurance companies check your credit score when giving you a quote. However, what they're doing is called a 'soft pull' — a type of inquiry that won't affect your credit score. You'll be able to see these inquiries on your personal credit reports, but that's it.
Do all credit cards come with insurance? ›Until recently, credit card insurance protections were fairly common. In the past few years, however, many credit card issuers have curtailed insurance coverage from their cardholder benefits. But credit cards with insurance are still out there, even if they're now a little harder to find.
What is the benefit of credit insurance? ›
Credit insurance provides efficient transfer of risk relating to customer payment defaults due to insolvency and protracted payments. Credit insurance not only indemnifies bad debts, it also improves internal processes and procedures, and, as a result, the relationships with a company's clients.
Does every credit card have insurance? ›If there is an incident of accidental death, then the credit insurance waives off all the outstanding balances up to an amount of Rs. 50,000 on the credit card. One must understand that this amount varies from one credit card issuer to another.
What kind of insurance is on a credit card? ›Balance protection insurance pays out the outstanding balance on your credit card (subject to any limits in the policy) or makes monthly payments on your behalf to your credit card issuer if your income is interrupted by unforeseen events.
How does credit insurance work? ›Credit insurance guarantees a lender will be repaid if a borrower is unable to pay his or her debt due to, for example, death or disability. Although credit insurance is solely for the benefit of the lender, it is purchased and paid for by the borrower.
Can you be denied CPP? ›Often, CPP Disability Benefit claims are denied simply due to a lack of supporting medical documentation, or unfortunately because the decision makers are not medical professionals and do not fully understand and comprehend how an individuals' disability prevents them from working.
Can I skip CPP? ›In certain situations, an employee can elect to stop contributing to the CPP . In order to be eligible for this election, the employee must meet all the following conditions: the employee is at least 65 years of age, but under 70. the employee receives a CPP or QPP retirement pension.
How can I avoid paying CPP? ›To stop contributing to the CPP, you must have received CPP benefits and you must have received a T4A (P) slip. An election filed using Form CPT30 applies to all income from pensionable earnings, including self-employment earnings.
Does Cancelling cards hurt credit? ›Closing a credit card could change your debt to credit utilization ratio, which may impact credit scores. Closing a credit card account you've had for a long time may impact the length of your credit history. Paid-off credit cards that aren't used for a certain period of time may be closed by the lender.
Is there a time limit on credit card protection? ›There are no minimum or maximum spend limits for a Chargeback claim, but there's a time limit - you get 120 days from when you first notice a problem. You can make a claim directly through the card issuer.
Can Cancelling credit cards hurt your credit score? ›The average age of your accounts will decrease
The longer you've had credit, the better it is for your credit score. Your score is based on the average age of all your accounts, so closing the one that's been open the longest could lower your score the most. Closing a new account will have less of an impact.
What is the 15/3 rule for credit card? ›
With the 15/3 credit card payment method, you make two payments each statement period. You pay half of your credit card statement balance 15 days before the due date, and then make another payment three days before the due date on your statement.
What is the biggest mistake you can make when using a credit card? ›Missing a payment
Late or missed payments can seriously hurt your credit score if you're more than 30 days past due. You can expect a drop of 17 to 83 points for a 30-day missed payment and a 27 to 133 decrease for a 90-day missed payment, according to FICO data.
What does this mean exactly? This means that total household debt (not including house payments) shouldn't exceed 20% of your net household income. (Your net income is how much you actually “bring home” after taxes in your paycheck.) Ideally, monthly payments shouldn't exceed 10% of the NET amount you bring home.
How much are you liable for if you lose your credit card? ›Under the Fair Credit Billing Act (FCBA) your maximum liability for unauthorized charges is $50. For instance, if someone makes $100 in fraudulent charges with your card, you can only be required to pay $50. However, most major banks, such as Citi and Chase, offer $0 liability on unauthorized charges.
Who pays when a stolen credit card is used? ›The bank usually pays for stolen credit card purchases. Sometimes, the merchant is responsible.
Do you have to pay if someone steals your credit card? ›In the event that your credit card is stolen in the United States, federal law limits the liability of cardholders to $50, regardless of the amount charged on the card by the unauthorized user.
What raises credit score? ›Factors that contribute to a higher credit score include a history of on-time payments, low balances on your credit cards, a mix of different credit card and loan accounts, older credit accounts, and minimal inquiries for new credit.
What is a good credit score? ›300-579: Poor. 580-669: Fair. 670-739: Good. 740-799: Very good.
What bills build credit? ›- Rent Payments. Before property management platforms, renters were unable to report rent payments to credit bureaus to build their credit health. ...
- Utility Bills. ...
- Auto Loan Payments. ...
- Student Loan Payments. ...
- Credit Card Payments. ...
- Medical Bills.
When claims are made under the credit insurance policy, the insurance benefits are paid directly to the lender. The cost of credit insurance for credit cards is usually tacked onto the debtor's monthly bill, as a percentage of the card's unpaid balance.
What is complimentary insurance cover? ›
Complementary Insurance . Means the insurance subscribed with the Insurer before Your Departure Date to be in effect immediately after another insurance policy issued either from the Insurer or from another company.
How much is a credit card insured? ›The amount your credit card's purchase protection covers varies depending on the credit card company. Most policies cover up to a certain dollar amount, anywhere from $500 to $10,000, per claim. Also, total coverage cannot exceed a certain dollar amount (typically $50,000) per account or per year.
What are the three types of credit insurance? ›Key Takeaways. There are three kinds of credit insurance—disability, life, and unemployment—available to credit card customers.
What are limits in credit insurance? ›A credit limit is the amount per customer for which you are insured. Most insurers offer different possibilities to set a limit per customer (limit decided by the credit insurer, self-assessment or blind coverage). Based on the profile of your customer portfolio, CRiON negotiates the most optimal conditions for you.
Where do you get credit insurance? ›Credit insurance, or debt cancellation coverage, is sold by lenders - including banks, credits unions, auto dealers and finance companies - when you take out a loan or open a credit account.
Does CPP card protection still exist? ›Card Protection provides 24/7 assistance to request cancellation and replacement of your lost or stolen cards. It also provides a level of insurance cover if you lose more than your cards, which includes lock and key replacement.
Is income protection worth buying? ›If price is a barrier for you with income protection it's worth considering short-term income protection insurance. This product pays a monthly benefit for a limited period of time, typically 1, 2 or 5 years, and can have a significant impact on the premium.
What is CPP Card Protection membership? ›What is CPP? CPP is India's first comprehensive card protection company, which covers the customer's card in the event of card loss or stolen. CPP India is a subsidiary of CPP group headquartered in UK.
Is an identity protection plan worth it? ›If you're willing to monitor your credit closely and deal with the fallout if your identity does get stolen, then you might not need an additional insurance policy. The New York Times declared “most people shouldn't pay for identity theft protection” back in 2020.
How long will CPP be around? ›Indeed, the Office of the Chief Actuary of Canada projects the CPP Fund is sustainable for the next 75 years. Hard work was done to fix this, including creation of CPP Investments to invest contributions.
How many years does CPP last? ›
You'll receive it for the rest of your life. You can choose to stop your post-retirement contributions when you reach age 65. Your contributions will stop when you reach age 70, even if you're still working.
What income protection does not cover? ›WHAT DOESN'T INCOME PROTECTION COVER? Income protection will not cover you in the event of employment termination or if you are made redundant. It is designed to assist a policyholder in the event they cannot perform their job, due to illness or injury.
How much should you spend on income protection? ›Amount of cover
Income protection insurance benefits can be up to 70% of your gross income, but lower amounts can be covered. The minimum that should be covered is the amount of your basic bills such as mortgage, food and utility bills. The lower the amount of cover you have the lower the monthly premiums.
protection cover. Momentum's income protection insurance provides you with the certainty of an income if you are unable to work due to illness, impairment or disability. The amount of cover you require will depend on your personal needs and financial commitments.
Why is CPP mandatory? ›The Canada Pension Plan (CPP) (Quebec Pension Plan (QPP) is a contributory, earnings-based social program. It is designed to protect the contributor and their family against the loss of income associated with death, disability and retirement.
How does a CPP work? ›The Canada Pension Plan (CPP) retirement pension is a monthly, taxable benefit that replaces part of your income when you retire. If you qualify, you'll receive the CPP retirement pension for the rest of your life.
Can someone steal your identity with your insurance card? ›Do your best to guard your medical ID, insurance cards and related data the same way you would your credit cards, loan applications and tax records. Sharing your health insurance card can be considered fraud, even if you mean well.
Who does Dave Ramsey recommend for identity theft protection? ›Zander Insurance is RamseyTrusted.
It means that they're the only company Dave and the entire Ramsey team recommend for identity theft protection. Zander has faithfully served our fans for over two decades and will do whatever it takes to help you win. They offer the coverage you need and nothing you don't.
Identity Guard patrols the Dark Web and alerts you if your PII has been exposed online. Rest easy knowing that your Social Security number (SSN), credit card, and other financial account numbers are safe.